HAVE YOU DISCOVERED OUR VIRTUAL SERVICES?

Go to content!
Loreal Paris Black Logo
  • New & Trending
  • Makeup

    I'm looking for:

    • Primer
    • Foundation
    • Concealer
    • Powder
    • Blush and Bronzer
    • Contour and Highlighter
    • Setting Spray
    • ALL FACE MAKEUP
    • Mascara
    • Brows
    • Eyeliner
    • Eyeshadow
    • ALL EYE MAKEUP
    • Lipstick
    • Lip Oil
    • Lip Gloss
    • Lip Liner
    • ALL LIP MAKEUP
    • True Match
    • Infallible
    • Lumi
    • Paradise
    • Telescopic
    • Color Riche
    • Virtual Try On
    • Mascara Finder
    • Lip Quiz
    Makeup Try On Try any makeup, before buying

    DISCOVER MORE

    • Le Defile
    • Cannes
    • L'Oreal Paris x Mugler
    skip slider
    Skip the slider: Related Articles
    • Bronzer Category Page
      How To Apply Blusher And Bronzer
    • Volume Millions brand hub image
      How To Fake The False Eyelash Look With Mascara
    • Highlighter And Illuminator Category Page
      How To Achieve A Natural Makeup Look
    • Color Riche Gold Obsession Product Category Page
      How To Contour Lips
    Makeup Try On Try any makeup, before buying
  • Skin Care

    I'm looking for:

    • Serum
    • Cleansing / Micellar
    • SPF
    • Night Cream
    • Eye Cream
    • ALL PRODUCTS
    • Hyaluronic Acid | Hydration
    • Vitamin C | Brightness
    • Retinol | Deep Wrinkles
    • Niacinamide | Hyperpigmentation
    • ALL INGREDIENTS
    • Revitalift Filler
    • Revitalift Clinical
    • Age Perfect
    • Revitalift Laser
    • Bright Reveal
    • All Skincare
    • Skin Genius
    • Serum Quiz
    Skin Genius SKIN GENIUS Analyse your skin like an expert.

    The Other Side

    • Skincare Commitments
    skip slider
    Skip the slider: Related Articles
    • Hero Vitamin C Antioxidant V2
      Why does your skin need Pure Vitamin C and its antioxidant p… roperties?
    • SKINCARE   Hyaluron Expert Filler HA Eye Serum   Hero
      Dark Circles vs. Bags vs. Puffiness. Learn how to target the… m all
    • What makes Pure Vitamin C so special?
    • Skincare Revitalift Dropper
      How To Apply Face Serum For Maximum Effect
    • 14042023 Digital Revitalift Clinical Duo1 Flatlay DMI Image Png (1)
      How to use vitamin C serum: benefits and application tips
    • 7 myths about Vitamin C, busted
    • SKINCARE EYECREAM FOR FACE  Hero
      How To Brighten Tired-Looking Eyes
    • Skincare Revitalift Filler Yeserum Hero
      How To Reduce The Appearance Of Eye Wrinkles And Crow’s Feet…
    • Antiageing Routine   Hero Bannerv2
      Easy Anti-Ageing Night Skincare Routine
    • The Day Cream Guide Which One To Pick For Mature Skin Article
      How To Choose The Right Day Cream
    Skin Genius SKIN GENIUS Analyse your skin like an expert.
  • Hair Care

    I'm looking for:

    • Shampoo
    • Conditioner
    • Hair Serum
    • Hair Mask
    • Hair Spray
    • ALL HAIR CARE PRODUCTS
    • Hydrated Hair
    • Shine & Glossy Hair
    • Anti Hair-Loss
    • Scalp Health
    • Colour Protection
    • Hair Strength
    • Curl & Wave Definition
    • Collagen + Lifter
    • Growth Booster
    • Bond Repair
    • Glycolic Gloss
    • Hydra Hyaluronic
    • Colour Protect
    • Hydra Pure
    • Dream Lengths
    • Extraordinary Oils
    • Elnett
    • SHOP ALL ELVIVE
    • Hyaluronic Acid | Hydra Hyaluronic
    • Glycolic Gloss Complex | Glycolic Gloss
    • Aminexil-R | Growth Booster
    • Salicylic Acid | Hydra Pure
    skip slider
    Skip the slider: Related Articles
    • 2000x900  How To Care For Dyed Hair
      How To Keep Dyed Hair Healthy
    • Full Resist Resized
      Your New Hair Workout Routine
    • Full Resist Final
      Full Resist - How to Stop Hair Breakage
    • Eva Longoria Healthy Hair
      How To Maintain Your Curls With The Sock Hair Curling Trend
  • Hair Colour

    I'm looking for:

    • Auburn
    • Black
    • Blonde
    • Brown
    • Purple
    • Gloss
    • Nourishment
    • Root & Scalp Coverage
    • Expert Colour Premium Results
    • Bleach
    • Hair Toners & Enhancers
    • Permanent Hair Dye
    • Root Touch Up
    • Semi-Permanent Hair Dye
    • ALL HAIR COLOUR PRODUCTS
    • Casting Crème Gloss
    • Cool Silver
    • Excellence
    • Magic Retouch
    • Préférence
    • Casting Natural Gloss
    • Virtual Try On

    Help & Advice

    • How to dye your hair at home
    • Find Your Colour
    • Virtual Try On
    skip slider
    Skip the slider: Related Articles
    • 2000x900 How To Ombre Hair At Home
      How To Dye Your Own Hair At Home
    • 2000x900  Tips For Dyeing Hair Purple
      How to get dyed fringe streaks like an E-Girl
    • 2000x900 Coloured Hair
      How to achieve a two-tone hair trend at home
    • Banners For Roots Article
      Foolproof tips to touching up your roots at home
  • Mens

    I'm looking for:

    • Cleanser / Facewash
    • Serum
    • Moisturiser
    • Eye Care
    • SPF
    • ALL SKINCARE
    • Body Wash
    • Deodorant
    • All BodyCare
    • Vitamin C | Dull Skin
    • Niacinamide & Salicylic Acid | Problem Skin
    • Hyaluronic Acid | Dry Skin and Fine Lines
    • Cedarwood Oil | Beard Care
    • ALL INGREDIENTS
    • Derma Control
    • Hydra Energetic
    • Power Age
    • Barber Club Beard Care
    • Pure Carbon
    • All Men Expert
    • Anti-Fatigue
    • Anti-Ageing
    • Sensitive Skin
    skip slider
    Skip the slider: Related Articles
    • Eye Cream Category Page
      How To Make A Beard Softer
    • Skincare Category Landing Page
      How To Make Your Beard Look Thicker
    • Beard Care Category Page
      How To Groom A Beard
    • 2000x900 Hero
      What Is Beard Oil & How To Use It
  • Virtual Beauty Tools
  • Beauty Magazine
  • Explore
    • Our Purpose
    • Our History
    • Our Brand Ambassadors
    • Lessons of Worth
    • Ilon Specht
    • Stand Up
    • Cannes Festival
    • Le Defile
    • Pioneering Science
    • Our Ingredients

Excellence Ultra Ash Light Brown – 5.11

4.5
(220)
4.5 out of 5 stars. 220 reviews
Ultra Ash Light Brown 511
Color
  • 4.11 Ultra Ash Brown
  • Ultra Ash Blonde
  • Ultra Ash Dark Blonde
  • 4.11 Ultra Ash Brownultra-ash-brown
  • Ultra Ash Light Brownultra-ash-light-brown-5-11
  • ultra-ash-blonde-7-11
  • Ultra Ash Dark Blondeultra-ash-dark-blonde-6-11
  • 1
  • 2
  • 3
  • 4
  • 5
Product details
TRIPLE CARE COLOUR RITUAL: Cares for your colour. Cares for your scalp. Cares for your hair.

TRIPLE CARE COLOUR RITUAL: Cares for your colour. Cares for your scalp. Cares for your hair. 

Follow our three step ritual: 

1. Protective Cool Colouring Cream: Enriched with Pro-Keratin. Protects the hair as it colours. Rich, long-lasting, cool colour.

2. Gentle pH Purple Post-Colour Shampoo. Delicately cleanses the scalp and hair of excess residue. Smooths the hair and reveals a radiant colour.

3. Anti-Brassiness Purple Mask. Makes the hair shiny and supple whilst neutralising brassiness week after week. 

Usage

STEP 1 – BEFORE COLOURING: Remember to be colour safe and always do your patch test 48 hours before use, even if you have already used colouring products before. Please follow the instruction leaflet and read the safety information.

STEP 2 – PREP: Cover your shoulders with a towel and put on the gloves. Open the colouring bottle and pour it entirely into the developer bottle. Close with the applicator tip and shake it to obtain a completely even mixture. Twist off the applicator tip immediately to avoid bursting and damage from the product over flowing.

STEP 3 – APPLY COLOUR: Part your hair into small, even sections and apply the colour. Refer to instructions for development time. Apply conditioner and then rinse thoroughly.

For more information, please visit our becoloursafe website.

Ingredients

1252193 R – COLOURING CREAM: AQUA / WATER • CETEARYL ALCOHOL • AMMONIUM HYDROXIDE • CETEARETH-25 • COCAMIDE MEA • STEARIC ACID • PALMITIC ACID • PROPYLENE GLYCOL • m-AMINOPHENOL • 2-AMINO-3-HYDROXYPYRIDINE • ASCORBIC ACID • SODIUM SULFITE • SODIUM HYDROXIDE • HYDROXYBENZOMORPHOLINE • SODIUM LAURYL SULFATE • HYDROXYETHYL-3,4-METHYLENEDIOXYANILINE HCL • THIOGLYCERIN • TOLUENE-2,5-DIAMINE • POLYQUATERNIUM-6 • N,N-BIS(2-HYDROXYETHYL)-p-PHENYLENEDIAMINE SULFATE • ISOPROPYL MYRISTATE • MYRISTIC ACID • CETRIMONIUM CHLORIDE • TETRASODIUM EDTA • 2,4-DIAMINOPHENOXYETHANOL HCL • PARFUM / FRAGRANCE. (F.I.L. Z70030504/6)

1210216 – DEVELOPER: AQUA / WATER • HYDROGEN PEROXIDE • CETEARYL ALCOHOL • SODIUM LAURYL SULFATE • SODIUM BENZOATE • ETIDRONIC ACID • CITRIC ACID • TETRASODIUM EDTA. (F.I.L. B222323/2).

1247267 E – GENTLE PH SHAMPOO: AQUA / WATER • SODIUM LAURETH SULFATE • GLYCOL DISTEARATE • SODIUM CHLORIDE • COCAMIDOPROPYL BETAINE • DIMETHICONE • CI 17200 / RED 33 • CI 42090 / BLUE 1 • GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE • COCAMIDE MEA • COCO-BETAINE • SODIUM BENZOATE • SODIUM HYDROXIDE • SODIUM HYALURONATE • STEARETH-6 • PHENOXYETHANOL • ACETIC ACID • PEG-100 STEARATE • TRIDECETH-10 • TRIDECETH-3 • SALICYLIC ACID • FUMARIC ACID • LINALOOL • BENZYL ALCOHOL • AMODIMETHICONE • ISOEUGENOL • CARBOMER • CITRIC ACID • HEXYLENE GLYCOL • HEXYL CINNAMAL • PARFUM / FRAGRANCE. (F.I.L. Z70037772/1).

1279177 – NOURISHING MASK: AQUA / WATER • CETEARYL ALCOHOL • BEHENTRIMONIUM CHLORIDE • AMODIMETHICONE • CI 60730 / ACID VIOLET 43 • SODIUM HYALURONATE • PHENOXYETHANOL • TRIDECETH-6 • BENZOIC ACID • LINALOOL • BENZYL ALCOHOL • ISOPROPYL ALCOHOL • ISOEUGENOL • POTASSIUM HYDROXIDE • CETRIMONIUM CHLORIDE • HEXYL CINNAMAL • PARFUM / FRAGRANCE. (F.I.L. Z70030379/1).

*Disclaimer: Please see back of pack for the latest ingredients list



*Please be aware that ingredient lists for products in our brand are updated regularly. Please refer to the ingredient list on the product package for the most up-to-date list of ingredients to ensure it is suitable for your personal use.

Tap & Try

Virtual Try On is for illustrative purposes only, individual results may vary. Remember, if you share your picture via a social media platform, it will be governed by their T&Cs and privacy policy.

Click here for T&C's

Click here for Privacy Policy

Safety Information
SAFETY INSTRUCTIONS
HAIR COLOURANTS CAN CAUSE SEVERE ALLERGIC REACTIONS
Read and follow instructions.
This product is not intended for use on persons under the age of 16.
TEMPORARY “BLACK HENNA” TATTOOS MAY INCREASE YOUR RISK OF ALLERGY.
Do not colour your hair if:
• you have a rash on your face or sensitive, irritated and damaged scalp
• you have ever experienced any reaction after colouring your hair
• you have experienced a reaction to a temporary “black henna” tattoo in the past
IGNORING AN ALLERGY CAN BE LIFE-THREATENING.
You must conduct an ALLERGY ALERT TEST 48 hours before each time you colour even if you have already used colouring products before.
So remember to buy the product 48 hours in advance. (Read and follow the instruction leaflet).
In case of any reaction or when in doubt consult a doctor before using any hair colour product.
“Developer” contains hydrogen peroxide
“Hair colourant”contains: phenylenediamines, phenylenediamines (toluenediamines), resorcinol, ammonia
• Wear the gloves supplied in the box.
• Avoid contact with eyes. Do not use to dye eyelashes or eyebrows.
• Rinse the eyes immediately and thoroughly if the product comes into contact with them.
• Rinse hair well after application.
Wait at least 2 weeks after using a relaxer, a perm or a straightening process on the hair. c
Do not use if your hair has been coloured with henna or with a progressive hair colourant
Keep out of reach of children.
FOLLOW THE INSTRUCTION LEAFLET
Please refer to the ingredients on the bottom of the pack.

Reviews

Rating Snapshot

Select a row below to filter reviews.

5 starsstars

151
151 reviews with 5 stars.

4 starsstars

51
51 reviews with 4 stars.

3 starsstars

5
5 reviews with 3 stars.

2 starsstars

2
2 reviews with 2 stars.

1 starstars

11
11 reviews with 1 star.

Overall Rating

4.5

Review this Product

Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification

Average Customer Ratings

Value for money
Value for money, 4.6 out of 5
4.6
Texture
Texture, 4.7 out of 5
4.7
Fragrance
Fragrance, 4.4 out of 5
4.4
Moisturising benefits
Moisturising benefits, 4.6 out of 5
4.6

Most Helpful Favorable Review

5 out of 5 stars.

Amazing

4 years ago
I had dyes my hair red then dark brown and the red was coming through so I bleached bathed my hair and it was then orange ! I used this dye on top of bleached orange hair and I am now dark ash blonde ! Perfect dye Ps I never leave reviews ever but I thought this will help someone that was in the same situation as I was with bad orange bleached hair
40 people found this helpful
Show Reviews:

Most Helpful Critical Review

1 out of 5 stars.

Brassy !

5 years ago
This is literally meant to be ash dark blonde and neutralise brassy tones ... nope !y hair now has more brassy / orange / gold tones than before ... absolutely horrible! I am ash blonde naturally and I wanted to go slightly darker , that didn’t work either , in fact I’m lighter ...
27 people found this helpful
Show Reviews:

Customer Images and Videos

  • Before, after using 2 boxes of 7.11 in house and natural lights
  • Review photo 2.

Filter Reviews

Rating
Locale
Non-incentivised reviews
1 to 8 of 220 Reviews
1 – 8 of 220 Reviews
Sort by
Most Recent
2 out of 5 stars.

not for me

3 months ago
I almost returned this to store after reading reviews but thought surely it can't be that dark? It's called 'light' brown...but it has turned my hair almost black, so I am really disappointed. I had been using the ultra ash blond and just wanted a shade or two darker, but what a mistake. It looks so bad on me as I am almost 62, it is exactly the look I was dreading! The shade on the box is pretty dark to be fair, but I really thought as it is the next one up from blonde, it would not be like this. Just wanted to let others know. Back to blonde for my next root touch up and hoping this colour fades a little with washing

No, I do not recommend this product.

Originally posted on boots.com

5 out of 5 stars.

Goodbye to brassy hair colour

7 months ago
Very pleased indeed with the LOreal Excellence Cool Creme hair colour. At last I don't end up with horrid yellow hair in the summer. The colour is now much more natural even after being in the sun.

Yes, I recommend this product.

Originally posted on boots.com

5 out of 5 stars.

Excellent !

9 months ago
Excellent ! I decided to try this new shade and wasn"t dissapointed, colour is deep & shiny.

Yes, I recommend this product.

Originally posted on boots.com

1 out of 5 stars.

Super dark and green

10 months ago
Was initially confused how it was called ‘blonde’ when picture is medium brown. Came out really dark brown with green tinge. Dyed it a different colour the next day it looked so bad

No, I do not recommend this product.

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 3.0 out of 5
3.0
Fragrance
Fragrance, 2.0 out of 5
2.0
Moisturising benefits
Moisturising benefits, 4.0 out of 5
4.0
4 out of 5 stars.
11 months ago
I wanted a not to Dark not to Light Ash shade to tone down my at home colour correction from using professional colours but various Darks that caused banding and a lot of left over Red pigments. After 2 bleaches I was left with a fetching shade of Apricot Orange and though it was way lighter than a base 7 I opted to go for this rather than the lighter 8's or 9's. I'm happy with the result as you can see vast improvement! But not sure how it would fair on my natural base 7. I will perhaps review it again if I go the same shade when my roots come through. Overall I now have a Dark Caramel Blonde that's not unpleasant and although it's knocked out a lot of Brass, I'm still warm which really you can't expect miracles from the start point here lol I suspect a much Ashier result on less Orange hair which if that's what you are looking for it should do it well. So would i recommend? If you have a bleach nightmare at home and don't mind a start point again definitely Yes! The colour mask that comes with is a mainly Blue based one so ideal for Orange correction (most are light purple to knock out yellow) This was very Blue based, so that was a bonus. I've added pics of before then after in natural indoor and outdoor light immediately after colouring. I used 2 boxes of the 7.11. Not bad DIY colour correction at home if you want to be able to be seen in public again! Overall a great product. Hope you agree it's a great improvement and you find the review useful! Very thick texture, nice smell and good result.
ProsHigh quality

Yes, I recommend this product.

  • Before, after using 2 boxes of 7.11 in house and natural lights

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 4.0 out of 5
4.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
1 out of 5 stars.

Bad and no grey covering

a year ago
Waste of money not useful and that mask is too bad

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 1.0 out of 5
1.0
1 out of 5 stars.

Fantastically bad product!

a year ago
After changing the formula, the hair dye became very bad! Doesn't dye gray hair at all!
ConsLow quality, Not durable

No, I do not recommend this product.

Originally posted on Ultra-Ash-Brown

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 1.0 out of 5
1.0
5 out of 5 stars.

Ash color

a year ago
Good quality, nice color. Not too high grey coverage but ashy color. 10/9

Yes, I recommend this product.

Originally posted on boots.com

1 – 8 of 220 Reviews
  • Next Reviews

Reviews

Rating Snapshot

Select a row below to filter reviews.

5 starsstars

151
151 reviews with 5 stars.

4 starsstars

51
51 reviews with 4 stars.

3 starsstars

5
5 reviews with 3 stars.

2 starsstars

2
2 reviews with 2 stars.

1 starstars

11
11 reviews with 1 star.

Overall Rating

4.5

Review this Product

Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification

Average Customer Ratings

Value for money
Value for money, 4.6 out of 5
4.6
Texture
Texture, 4.7 out of 5
4.7
Fragrance
Fragrance, 4.4 out of 5
4.4
Moisturising benefits
Moisturising benefits, 4.6 out of 5
4.6

Most Helpful Favorable Review

5 out of 5 stars.

Amazing

4 years ago
I had dyes my hair red then dark brown and the red was coming through so I bleached bathed my hair and it was then orange ! I used this dye on top of bleached orange hair and I am now dark ash blonde ! Perfect dye Ps I never leave reviews ever but I thought this will help someone that was in the same situation as I was with bad orange bleached hair
40 people found this helpful
Show Reviews:

Most Helpful Critical Review

1 out of 5 stars.

Brassy !

5 years ago
This is literally meant to be ash dark blonde and neutralise brassy tones ... nope !y hair now has more brassy / orange / gold tones than before ... absolutely horrible! I am ash blonde naturally and I wanted to go slightly darker , that didn’t work either , in fact I’m lighter ...
27 people found this helpful
Show Reviews:

Customer Images and Videos

Filter Reviews

Rating
Locale
Non-incentivised reviews
9 to 38 of 220 Reviews
9 – 38 of 220 Reviews
Sort by
Most Recent
5 out of 5 stars.

Beautiful natural looking colour!

a year ago
I was advised to use this colour to fix my previous one that turned orange (my natural hair is light brown). I It completely fixed my hair, the ash removed the orange and left my hair looking natural, perhaps darker than my natural colour but incredible natural, the colour looks exactly like the one in the box. Also, it is quite gentle on the scalp as I am allergic and I had some itchiness but much less that other hair dye with no ammonia. I am very pleased, this is my colour!

Yes, I recommend this product.

Originally posted on boots.com

1 out of 5 stars.

Does not cover grey hair as advertised

a year ago
Bought this to cover my grey hair as well but it did not dye the grey strands at all. Quality of the product is poor. Supposedly ash colour but my hair came out brassy. Would not recommend.
ConsLow quality, Not durable

No, I do not recommend this product.

Originally posted on Ultra-Ash-Brown

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 2.0 out of 5
2.0
Moisturising benefits
Moisturising benefits, 2.0 out of 5
2.0
5 out of 5 stars.

Fantastic, saved my hair

a year ago
Reputable hair salon ruined my hair, by firstly dyeing it way too dark / too ashy, and then by a bleach bath that turned me ginger, trying to rectify the dark mistake and making even worst…thank goodness for this colour 5.11! This is the colour I asked for and they weren’t able to achieve, glad I bough it, I did a test on a strand first (1 teaspoon of cream mixed with 1 1/2 teaspoon of developer)…and it came out perfect and got rid of the gingery brassy mess the salon created! Cancelling the next appointment now, no more trial and errors with the salon. Can’t believe I did a better job myself with this box dye! Great it comes with anti brassiness shampoo and blue mask, my hair still feels soft considering all it has been through…

Yes, I recommend this product.

Originally posted on boots.com

2 out of 5 stars.

Poor coverage

a year ago
Really disappointed. Greys haven’t been covered well, either still grey or pale blonde. The dye has given quite a red undertone which I was trying to avoid. It’s a lot lighter than I was hoping for too - much lighter than as advertised. Hair feels beautifully soft immediately after though
ConsLow quality

No, I do not recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 2.0 out of 5
2.0
Texture
Texture, 4.0 out of 5
4.0
Fragrance
Fragrance, 2.0 out of 5
2.0
Moisturising benefits
Moisturising benefits, 4.0 out of 5
4.0
1 out of 5 stars.

New pack 2024 - NOT THE "SAME SHADE" AT ALL!

a year ago
I have used L'Oréal Excellence 5.11 Ultra Ash Light Brown for a few years now. It still made my hair a little orangey/brassy but better than some others. Now they have new packaging and the 5.11 box shows pictures of really dark brown/black hair, but the packet says "same shade". So I went against my first instincts and trusted L'Oréal. Please don't do it!! The consistency of the colour mix was thick and lumpy regardless of how much I mixed the products. It was virtually impossible to rinse all the colour out of my hair (it was still coming out the next day). The final result was very dark, as in the picture, not light brown as described on the box. Also my hair is breaking now and the colour stained my skin. To say I'm disappointed is an understatement. Never trusting L'Oréal again!!

No, I do not recommend this product.

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 2.0 out of 5
2.0
5 out of 5 stars.

L’Oréal is highly recommended

2 years ago
L’Oréal is one of the best hair colours & this was also of good quality

Yes, I recommend this product.

Originally posted on boots.com

3 out of 5 stars.

Average

2 years ago
Not sure if this color should be called ‘light’. I feel like whichever Loreal brown color I buy, they all end up being quite dark.

No, I do not recommend this product.

Originally posted on boots.com

1 out of 5 stars.

Dye Didn't Come In The Box

2 years ago
i bought two of these Dark Ash Blonde hair dyes to use, I am sure the colour is beautiful but i wouldn't know as i found that the box had already been tampered with and inside was a whole bunch of purple shampoos and hair masks, no colourant or developer to be seen. Raging. This was a waste of nearly £14, but i have noticed over the years that your boxes are not sealed, i know no hair dye box is, you can easily open it in the store, but something needs to be done about this, putting proper security on them and sealing the box properly so that this doesn't happen. It has put me off buying.

No, I do not recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 1.0 out of 5
1.0
3 out of 5 stars.

Too much fragrance

2 years ago
The colour is spectacular and the bottle is designed nicely for easy application. It is a cool-toned dark brown colour that is very natural. Unfortunately the fragrance is too strong and my nose hurt for two days after showering multiple times. My partner also couldn't stand it and got allergic only from smelling it in the same room. Definitely won't buy this again.

No, I do not recommend this product.

Originally posted on boots.com

4 out of 5 stars.

Nice colour comes up slighty darker

2 years ago
Seemed to go a lot darker that the oicture on my daughters blonde hair but she liked it. Covers really well and felt amazing and very shiny. It was like leaving a hair mask on and the luxurious feeling afte3 use was how this felt.
ProsHigh quality

Originally posted on Ultra-Ash-Brown

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Best hair dye I’ve used

2 years ago
I use this and it makes my hair feel so soft and looks so shiny

Yes, I recommend this product.

Originally posted on boots.com

4 out of 5 stars.

My new go to dye...

2 years ago
Not the cheapest but plenty inside, enough for long hair. Covers grey well, not to strop a smell. Only thing to watch is the blue conditioner can stain the white shower + silicone but will come off with a scrub, will recommend.

Yes, I recommend this product.

Originally posted on boots.com

1 out of 5 stars.

definitely not an 'ash' colour

2 years ago
I have naturally light ash brown/dark blonde and wanted to cover the few greys I have. After using this, my hair looks 'chocolate' light brown - I literally want to cry as I absolutely hate reddish/warm tones and have preserved my hair free of colour for 30+ years just to now destroy it with this. I'm absolutely gutted and will now have to go and get it professionally repaired. The name misrepresents the actual result.
ConsLow quality

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 1.0 out of 5
1.0
Texture
Texture, 1.0 out of 5
1.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 1.0 out of 5
1.0
5 out of 5 stars.

More suitable to my skin tone then red tones

2 years ago
It is more dsrker then it states, ffirsrly went with the medium but was too dark so this one states light but its not its more medium. Love it, gets rid of the red tones and the colour looks more natural and suits me.

Yes, I recommend this product.

Originally posted on boots.com

5 out of 5 stars.

Best hair dye

2 years ago
Best hair dye I have used for covering grey and lasts.

Yes, I recommend this product.

Originally posted on boots.com

5 out of 5 stars.

Brilliant coverage

3 years ago
I used this colour all over. I am thrilled with the outcome as it matches my natural hair colour. Thank you Loreal for this 7.11 shade.
ProsHigh quality

Yes, I recommend this product.

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Superb

3 years ago
I am so delighted with this colour. I have naturally neutral /cool very dark brown hair which is greying. I had a terrible highlighting experience at the hairdresser to blend in the grey while it grew through, which turned it orange. I had to correct it before going back to work. I bought the ultra ash dark blonde, as brown dyes often go black. It's perfect! My hair is a beautiful, rich neutral/ash medium to dark brown with no root glow. Excellent grey coverage, glossy condition and pleasant application due to minimal smell and no skin staining. Absolutely brilliant!!
ProsHigh quality

Yes, I recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 2.0 out of 5
2.0
5 out of 5 stars.

Impressed

3 years ago
When I got it I wasn't 100 percent sure about the colour as I usually go with warmer colours. The only reason I decided to try was because of my hairdresser always add matt, so I thought to give it a go. I can say confidently this is an item that I love now, and perfect match for the colour on the box.

Yes, I recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Please don’t ever discontinue the PH shampoo!

3 years ago
This is the only dye I don’t react to, and I believe it’s due to the PH shampoo included, I think it must neutralise the oxidation process or something. This is the only dye I’ve found in 20+ years that doesn’t make my head itch like mad and feel sore. I wish I could buy gallons of the shampoo just in case it’s ever discontinued!

Yes, I recommend this product.

Originally posted on Ultra-Ash-Brown

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

The best ashy hair dye

3 years ago
Love love love! Finally a dye that doesn't have red/orange hues. Loreal don't you dare stop making this dye haha

Yes, I recommend this product.

Originally posted on boots.com

3 out of 5 stars.

Not light brown

3 years ago
No orange tones but way too dark brown , 3 weeks in and not getting any lighter.

No, I do not recommend this product.

Originally posted on boots.com

5 out of 5 stars.

Exact colour as it says

3 years ago
I attempted to bleach hair for first time at home to add the blond bits I already had. Anyway that went horribly wrong with some bits nearly white blonde and other areas very yellow and orange. Knowing that an ash colour can help neutralise the orange yellow tones I decided to give this a try. Unlike some other people who have used this method. I do not really have any light bits.it’s generally all one colour. It maybe ideal to not leave it on for full time of 30 mins. You can see in photo that it developed a lot at just 10 mins into development.

Yes, I recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

The best neutral...

3 years ago
Glad I switched to this shade. I was so fed-up with shades of brown reflecting as almost orange in the sunlight, but not this one. It's the most natural looking shade I've ever tried. Highly recommend this if you want to avoid orange/reddish browns.

Yes, I recommend this product.

Originally posted on boots.com

4 out of 5 stars.

Great

3 years ago
L'oreal hair dyes are definitely my go to! You can rely on them giving you good coverage and helping to repair the hair as you dye and post dying as well! The colour is lovely and multi-tonal. Leave hair very shiny! Comes with plenty of conditioner too which is great!
ProsHigh quality, Durable

Yes, I recommend this product.

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 4.0 out of 5
4.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Brought me back to home

3 years ago
I chose this on a whim to take my rooty-blonde trying to grow to natural look out - failing via salon. Not their fault, just products had my hair in a perpetual standstill. I used this once and it blended my light brown root with my pre-colored trailer park blonde lol- into a highlighted medley. Perhaps I lucked out, but if you pull orange and have to bake under a heat lamp to lift, maybe bleach is your enemy like mine. Thanks L’Oréal I love it.
ProsHigh quality

Yes, I recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Excellent greys coverage

4 years ago
The Caring Colouring Cream is enriched with Pro-Keratin for a long lasting hair colour and the routine leaves hair feeling stronger. Excellence Crème by L'Oréal Paris is a permanent hair dye that provides a rich and long lasting hair colour performance now with complexion flattering reflects No Amonia so my hair and scalp is not damaged or left dry. As well coverage for greys is excellent
ProsHigh quality

Yes, I recommend this product.

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Amazing

4 years ago
I had dyes my hair red then dark brown and the red was coming through so I bleached bathed my hair and it was then orange ! I used this dye on top of bleached orange hair and I am now dark ash blonde ! Perfect dye Ps I never leave reviews ever but I thought this will help someone that was in the same situation as I was with bad orange bleached hair
ProsHigh quality, Durable

Yes, I recommend this product.

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 1.0 out of 5
1.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
5 out of 5 stars.

Good

4 years ago
Beautiful colours came from this one it was almost as if id had high and ligh lights put in the way it took to my hair really nice blends not too light nor too dark just balanced... left my hair feeling fresh and shiny

Originally posted on Ultra-Ash-Dark-Blonde-6-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
4 out of 5 stars.

Excellent Coverage

4 years ago
I gave this to my mum to trial and she loved how soft it made her hair. Her hair type is is quite fine and has grey coming through dark brown, this shade matched her natural brown perfectly and covered all of the grey naturally, with no shade difference between the brown and grey hair. Left hair super soft and has a lovely scent.
ProsHigh quality

Yes, I recommend this product.

Originally posted on Ultra-Ash-Blonde-7-11

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 4.0 out of 5
4.0
5 out of 5 stars.

Salon results at home.

4 years ago
First of all, this doesn’t come with a vile hair dye sort of smell that fills a room and lingers, it has a delicate nice scent. It took to my hair well, I’m currently pregnant and have found that dyes are not taking too well but this has. It’s added a lovely sheen to my hair.
ProsHigh quality, Durable

Yes, I recommend this product.

Originally posted on Ultra-Ash-Brown

Helpful?
Value for money
Value for money, 5.0 out of 5
5.0
Texture
Texture, 5.0 out of 5
5.0
Fragrance
Fragrance, 5.0 out of 5
5.0
Moisturising benefits
Moisturising benefits, 5.0 out of 5
5.0
9 – 38 of 220 Reviews
  • PreviousReviews
  • Next Reviews
  • Enhance my Natural Hair Color
  • Ash Brown Hair
  • Light Brown Hair
Skip the slider: For All PDPs

Our Favourites

Take a look at our top picks

  • Revitalift Laser Tri Peptides Age Correcting Serum

    Revitalift Revitalift Laser Tri-Peptides Age-Correcting Serum

    4.7/5Average rating:
    Buy Product
  • 3600522248798 T1v2

    Revitalift Revitalift Laser Triple Action Anti - Ageing Day Cream

    4.3/5Average rating:
    Buy Product
  • Pack Shot

    Magic RetouchMagic Retouch Root Concealer Spray

    3.7/5Average rating:
    Buy Product
  • Packshot

    PréférenceLe Blonding Acidic Toner, Pearly Boost

    4.2/5Average rating:
    Buy Product
  • PRODUCT PACKSHOT

    L'Oréal True Match MakeupTrue Match Nude Plumping Tinted Serum 2-3 Light

    4.4/5Average rating:
    Buy Product
  • 20240501 Digital Lumi Glotion 901 Eu Main Image Front ATF01 Na Dmi Image Na No Cta

    LumiGlotion, Shade 901

    4.5/5Average rating:
    Buy Product
  • 14513MAC20240701digitalelvivegrowthboosterserumpackshotmobileprimaryATF00nadmiimage

    ElviveElvive Growth Booster, Hair Loss Serum

    4.2/5Average rating:
    Buy Product
  • 14513MAC20240701digitalelvivegrowthboostercondipackshotmobileprimaryATF00nadmiimage3000x3000nanocta

    ElviveElvive Growth Booster, Hair Loss Conditioner

    4.2/5Average rating:
    Buy Product
  • 14513MAC20240701digitalelvivegrowthboostershampoopackshotmobileprimaryATF00nadmiimage

    ElviveElvive Growth Booster, Hair Loss Shampoo

    4.2/5Average rating:
    Buy Product
See All Products
Ultra Ash Light Brown
Excellence
Ultra Ash Light Brown – 5.11
    • empty
    Excellence Ultra Ash Light Brown – 5.11is available at the following retailer(s):
    • Amazon.co.uk
    • Sainsbury's
    • Tesco
    • Boots
    • Boots.com
  1. Home /
  2. Hair /
  3. Hair Colour /
  4. Excellence /
  5. Ultra Ash Light Brown – 5.11
  • Introduction
  • Product description
  • Reviews
BECAUSE YOU'RE WORTH IT
L'Oréal Paris
  • About Us
  • Contact Us
  • Beauty Magazine
  • Careers
  • Virtual Try On
  • L’Oréal Paris UK
  • L’Oréal UK Limited
  • Instagram  icon Instagram
  • Facebook icon Facebook
  • Twitter icon Twitter
  • YouTube icon YouTube
  • Cookie settings
  • Cookie policy
  • Privacy Policy
  • Terms & Conditions
  • Consumer ratings and reviews terms of conditions
@ 2026 L'Oréal Paris